Get answers to your eBay questions with our comprehensive FAQs covering account setup, payments, fees, policies, selling tips, and more. Enhance your eBay experience today!
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We have the answers. Browse through our most common inquiries to find what you're looking for.
Absolutely. We plan eBay promotions around holidays, Black Friday, Cyber Monday, and seasonal trends, adjusting pricing, inventory, and ad focus to maximize visibility and conversions.
Yes. We use eBay’s tools to create bundled offers, multi-buy deals, and cross-sell promotions between related products to increase average order value (AOV) and reduce inventory.
Branded stores can include custom logo, banner, About Us section, featured categories, and custom page URLs. We design and manage your eBay Storefront to align with your business identity.
We use eBay Seller Hub analytics to monitor sales, traffic, conversion rates, impressions, and ad ROI. We also generate weekly or monthly performance reports with improvement plans.
Yes. We segment campaigns by region, category, and performance, ensuring optimized ad spend for top-performing products. We monitor conversion rates and adjust bids to improve ROI.
Sign into your ebay seller account. Click on subscription link on the left below My Account and then when a new page opens you can click on unsubscribe from your store. Your store will be closed.
A category with zero listing will not show up on your store page. It will only show if it has a subcategory with active listing. However, you can log into your account and view as well as manage all categories.
If you attempt to delete a category then ebay will show a prompt to move listings in one category to another category. If there is a subcategory but if it does not have any listing in it then it will be deleted once verification is completed. URLs of deleted categories will not work and if anyone cl
If you rename a category it has no effect on the listings. However the URL of the page will change. Traffic from old category URL wll go to the new store category URL. If this is not possible then the URL will direct traffic to home page of the store. Doing this frequently is not advisable since the
Store owners on ebay can make their choice from three options to change the order of category. You can choose to order the category in alphabetical order. You can order it by number of listings from highest to lowest or you can do it manually to move level 1, level 2 or level 3 up or down. Once you
Yes. We help set up dropshipping workflows, integrate inventory management tools, and coordinate with your suppliers to ensure smooth order processing, even across international borders.
We track shipments using your courier’s tracking system. If lost, we assist in filing claims and updating the buyer. We also recommend courier options with insurance and delivery guarantees.
It depends on your policy. In some cases, buyers pay return costs; in others, sellers cover it (especially if the item was defective). We help minimize return costs through better descriptions and shipping QC.
You can set No Returns, 30-Day Returns, or 60-Day Returns (with or without free returns). Offering hassle-free returns can improve visibility and buyer trust. We guide you on the best return policy based on your product type.
Costs are based on weight, dimensions, destination, and service level. eBay offers rate calculators, and we assist in setting flat-rate, calculated, or free shipping models based on product and target region.
We audit the issue—whether it's a policy violation, image, brand, or keyword problem—and fix the content or re-list using alternative methods. We also contact eBay support if escalation is required.
We research and map the correct categories and item specifics, which are essential for appearing in filtered search results. Accurate specifics increase your chances of showing up in buyer search queries.
Absolutely. We write SEO-friendly titles, persuasive bullet points, and clear descriptions tailored to eBay’s algorithm and buyer behavior. Each title is crafted to include top-searched keywords relevant to your category.
Yes. We adapt listings for eBay.com, eBay.co.uk, eBay.de, eBay.com.au, and others by modifying language, currency, and shipping settings to suit local buyers. This helps you reach a wider audience globally.
Variations allow buyers to choose options like size or color under one listing. We create structured variation listings with proper images and attributes to reduce catalog clutter and improve conversion rates.
For U.S. sales, you may need to submit a W-9 or W-8BEN form. In the EU/UK, VAT may be required depending on your revenue. We assist with tax compliance, especially for cross-border sellers.
Yes. Once registered, you can sell globally using eBay’s Global Shipping Program (GSP) or your own international shipping methods. We set up product localization, shipping policies, and multi-site listing strategy.
It usually takes 1–3 business days. Additional checks may delay access to listing or selling until all information is verified. We monitor your status and resolve any issues quickly.
You may be asked for a business license, government-issued ID, bank statement, or address proof, depending on your country and account type. We ensure your documents are formatted and submitted correctly.
After account setup, eBay redirects you to Payoneer onboarding. Once verified, Payoneer allows you to receive payments in USD and withdraw in your local currency. We assist with setup and compliance.
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Digicommerce Solutions LLP, A-5, Block A, Sector 4, Noida, Uttar Pradesh 201301